Refund policy
Return & Refund Policy
At our store, customer satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help with an easy and transparent return and refund process.
1. Return Eligibility
To be eligible for a return, your item must:
- Be unused, unworn, and in the same condition that you received it
- Be in its original packaging with all tags intact
- Include proof of purchase (receipt or order confirmation)
We reserve the right to refuse returns that do not meet these conditions.
2. Return Timeframe
You can request a return within [7 Days] from the date of delivery.
Unfortunately, we cannot accept returns after this period.
3. Refund Process & Timing
Once we receive and inspect your returned item:
- We will notify you about the approval or rejection of your refund
- If approved, your refund will be processed to your original payment method
Please allow as 2 days for the refund to reflect in your account, depending on your payment provider.
4. Exchanges
We offer exchanges for items that are defective, damaged, or incorrect.
If you need to exchange an item, please contact us at quickvibe.in@gmail.com within the return period.
5. Damaged or Defective Items
If you receive a damaged, defective, or wrong product:
- Contact us within [7 days] of delivery
- Include clear photos of the issue for faster resolution
We will arrange a replacement or full refund at no additional cost to you.
6. Non-Returnable Items
The following items cannot be returned:
- Items marked as “Final Sale” or “Non-Returnable”
- Gift cards
- Personal care items (if opened or used)
- Customized or personalized products
7. Return Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Original shipping charges (if any) are non-refundable
We recommend using a trackable shipping method, as we are not responsible for lost returns.
8. How to Initiate a Return
To start a return, please contact us at [quickvibe.in@gmail.com] with your order details. Our support team will guide you through the process.
We aim to make your shopping experience smooth and worry-free. If you have any questions, feel free to reach out—we’re always happy to help!